Knowledgebase

How to cancel a service Print

  • cancel, cancellation
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  1. Open the service in the client area.
  2. Click Request Cancellation.
  3. Choose End of billing period (keep using it until it expires) or Immediate.

Important: when a hosting or email service is cancelled, all its files, databases and emails are permanently deleted. Download a backup first. If you have a domain with us, it stays active, but remember to renew it separately or to turn off auto-renew.


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